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GoGoalShop ("we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy (the "Policy") applies to GoGoalShop websites that display or link to this Policy (referred to in this Policy as the "Website").
This Policy describes the information we collect and how we use and disclose it. By visiting our Website and using our services, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Website or the relevant services.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our Website. This privacy policy covers the following:
1. What Information Do We Collect and Store?
2. How Do We Use Your Information?
3. How Do We Protect Your Information?
4. How Do We Use Cookies, Advertising, and Online Tracking?
5. How Do We Disclose Your Personal Information?
6. How Can You Exercise Your Privacy Rights and Choices?
7. Other Privacy, Security, and Legal Information
8. What Is a Secure Shopping Guarantee?
9. Changes to This Online Privacy Policy
10. How Do I Contact You About Privacy-Related Questions?
Our privacy policy is simple: Except as disclosed below, we don't sell, trade, give away, or rent your personal information to any company. One of the basic principles we've tried to follow is to limit the information we collect from and share about you.
We collect and store information that you provide to us, including through the Website or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number, and expiration date.
If you sign up for a Gogoalshop account, which allows you to use the same sign-in details worldwide, we will ask for your name, email address, date of birth, and password. We will also collect the following additional information if you choose to provide it when signing up for an account: telephone number, gender, and personal preferences.
If you apply certain discount codes when making purchases, we may store the information associated with that code—such as school or veteran status—and connect it with your profile. We collect your email address and zip code if you subscribe to our newsletter, and your mobile number if you opt in to receive text messages. You may unsubscribe at any time by following the instructions in each newsletter or text message.
We also collect and store your geolocation information. Registration and personal information collection may be required in certain areas of the Website where you specifically and knowingly provide such information, such as community postings (e.g., chat or bulletin boards), suggestions, or customer service requests.
When we run a contest or sweepstakes related to our Website, it will be accompanied by a set of rules. The rules for each contest or sweepstakes will specify how the information gathered for entry will be used and disclosed, if it differs from what is described in this Policy. Personal information will only be collected if you voluntarily submit it to us or our sponsors.
Through your use of our Website, we gather "Usage Information," including your IP address, browser information, and referring site domain name. We also collect information regarding customer traffic patterns and site usage to analyze and improve our Website, provide a fulfilling shopping experience, and personalize communications and offers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
We use your personal information to:
Provide products and services you requested.
Process and ship orders, and provide customer service.
Personalize the Website, our communications, and your shopping experience.
Contact you about sales, new products, special offers, and personalized recommendations unless you opt out.
Combine your information with GoGoalShop Group and third-party data to improve services and offers.
We use reasonable security procedures to protect your information, including:
Secure Sockets Layer (SSL) encryption during data transmission.
Storing personal information in secure environments not available to the public.
Regular monitoring for vulnerabilities.
Data Security Limitations
While we strive to protect your information, no data transmission over the Internet is 100% secure. We recommend safeguarding your password and notifying Customer Service if you suspect unauthorized use.
We use "Cookies" to optimize your shopping experience:
- Cookies: Files stored on your browser to identify account holders, retain shopping cart items, and personalize recommendations.
- Third-Party Cookies: Advertisers may use cookies to tailor ads. We do not control these cookies.
- Online Tracking: We use Google Analytics and Google AdWords to collect Usage Information. Our systems do not recognize "Do Not Track" signals.
Managing Cookies
You can disable cookies through browser settings, but this may affect website functionality. For more information on opting out of third-party cookies, visit Network Advertising Initiative.
Except as described in this Policy, we will not disclose your personal information outside of Gogoalshop without your consent. When you create a Gogoalshop account, we will share some of your account details (such as your name, email address, password, and date of birth) with other Gogoalshop Group entities to enable a global single sign-on for your account. This allows Gogoalshop systems to identify you wherever you are in the world. We may also share your personal information with other Gogoalshop Group entities if both entities are responsible for your personal information, or if the other entities are acting as our service providers and processing your personal information on our instructions or behalf.
Some Gogoalshop websites allow you to choose to share your personal information with select Gogoalshop partners so they can contact you about their products, services, or offers. Other sites do not share your contact information with third parties but give you the option to receive communications from Gogoalshop on behalf of a business partner regarding a specific offer (without transferring your personal information to the third party).
Some Gogoalshop services are co-branded with another company, and both Gogoalshop's and the other company's privacy policies are displayed on the website. The information you provide, such as on registration forms, is collected by both Gogoalshop and the other company.
We may hire other companies to provide services on our behalf, such as marketing, analytics, credit card processing, shipping, order fulfillment, customer service, and fraud protection. These service providers only have access to the personal information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services. For example, we may share some of your account details (such as your name, email address, password, and date of birth) with our cloud service providers for identification and authentication purposes, so you can quickly and efficiently sign in to your Gogoalshop account from anywhere in the world.
We may access or disclose information about you, including the content of your communications, in order to:
(a) comply with the law or respond to lawful requests or legal processes;
(b) protect the rights or property of Gogoalshop or our customers, including the enforcement of our agreements or policies governing your use of our websites and services; or
(c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Gogoalshop employees, customers, or the public.
We may disclose personal information as part of a corporate transaction, such as a merger or sale of assets.
Updating Your Information: You can update your account details by logging into your GoGoalShop account or by contacting Customer Service.
Opting Out of Marketing: You can click "unsubscribe" in our emails or follow the opt-out instructions in SMS messages. If you opt out, we may still send you non-promotional messages, such as those related to our ongoing business relationship.
Deleting or Correcting Information: To request deletion or correction of your information, log into your GoGoalShop account and make the changes there, or contact Customer Service. We may verify your identity before processing your request.
Data Portability: You may request a copy of your personal data in a machine-readable format.
Children's Data: We do not knowingly collect or solicit personal information from children under the age of 13.
Third-Party Websites and Social Media Services: Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to be aware when you leave our website and to read the privacy policies of any third-party site you visit.
Do Not Track Signals: Our systems do not respond to "Do Not Track" signals; however, you can manage tracking preferences through your browser settings.
We use the industry-standard encryption protocol, Secure Socket Layer (SSL), to protect your order information. Additionally, we offer a Secure Shopping Guarantee for every transaction you make with Gogoalshop. Should any unauthorized charges appear on your credit card as a result of shopping with us, you must notify your credit card provider according to its reporting rules and procedures.
We may update this Policy to reflect changes in our services or legal requirements. The "last updated" date will be revised, and we will notify you of any material changes through a notice on our website. We encourage you to review this Policy periodically to stay informed about how Gogoalshop is protecting your information.
If you have questions or comments about our privacy practices, please contact us:
- Email: [email protected]
- Whatsapp: +852 5749 5940
Thank you for trusting GoGoalShop with your personal information.
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